kb111's Privacy Policy

1 Introduction and Overview

kb111 is an online betting and live casino platform operating for players in Bangladesh. We believe that the privacy and protection of our users' personal information must be our highest priority. This Privacy Policy ("Policy") explains what personal information kb111 collects, why it is collected, how it is used, with whom it is shared, and how that information is kept secure.

By using this website (kb111.lat) or registering on our platform, you agree to the terms described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy may change from time to time. For any significant changes, we will update the "Last Updated" date on this page. It is the user's responsibility to visit this page regularly and stay informed about the latest policy.

2 What Information We Collect

kb111 may collect the following types of information from you for various purposes:

2.1 Registration and Identity Information

• Full name and username
• Date of birth — for age verification (to confirm 21+)
• Email address
• Mobile number
• Residential address within Bangladesh
• National ID (NID) or passport number — if KYC verification is required

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details — applicable for bank transfers
• Deposit and withdrawal history

2.3 Technical and Automated Information

• IP address and device type
• Browser and operating system information
• Data collected from cookies and similar tracking technologies
• Login time, session duration, and platform usage patterns

2.4 Communication Information

• The content of your communications with us via live chat, email, or other channels
• Customer service requests and complaint details

3 Purpose of Using Information

kb111 uses your personal information only for the following legitimate purposes:

3.1 Account Management

Information is used for your registration, login, and account management. This includes password recovery, security verification, and account protection.

3.2 Processing Financial Transactions

Financial information is used to properly process deposit and withdrawal requests and to prevent fraud. The minimum deposit amount at kb111 is ৳200 and the minimum withdrawal amount is ৳1,000.

3.3 Identity and Age Verification

Information is used to verify your identity and confirm you are 21+ in compliance with regulatory requirements.

3.4 Customer Support

Our 24/7 live chat and email support team may access relevant information to help resolve your questions and complaints.

3.5 Technical Improvement and Security

Technical data is analysed to improve platform performance, resolve technical issues, and ensure cybersecurity.

3.6 Responsible Gaming

Information is used to monitor your gaming activity to identify potentially problematic behaviour and to implement responsible gaming policies.

4 Information Sharing and Disclosure

kb111 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with payment processors (such as bKash, Nagad, Rocket, Upay), technology providers, and KYC verification companies. These organisations are required to use the information solely for the purpose of providing their specific services.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, government investigations, or applicable legal requirements. In such cases, we provide only the minimum necessary information.

4.3 Fraud and Security

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

5 Cookies and Tracking Technologies

The kb111 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, storing security tokens, and remembering language preferences. They cannot be disabled.

5.2 Analytics Cookies

These cookies are used to understand how users interact with our platform. The data collected is kept fully anonymous (anonymised).

5.3 Cookie Controls

You can block or delete cookies at any time from your browser settings. However, disabling essential cookies may limit some functionality of the site.

6 Data Retention and Security

6.1 Retention Period

kb111 retains your information for as long as your account is active and for the period required under applicable law. Even after an account is closed or deactivated, certain information may be retained for a defined period for legal obligations, dispute resolution, or potential claims.

6.2 Data Security Measures

To keep your information secure, kb111 maintains the following technical and organisational measures:

• SSL/TLS Encryption: All data transmission between the website and servers is encrypted.
• Database Encryption: Encryption is applied when storing sensitive information.
• Access Controls: Only authorised staff can access the necessary information.
• Regular Security Reviews: Periodic security testing to identify and address potential vulnerabilities.
• Two-Factor Authentication (2FA): For additional account security.

Even so, 100% security on the internet cannot be guaranteed. It is therefore your responsibility to keep your account password confidential and to log out after using an unfamiliar device.

7 Your Rights and Controls

You have the following rights regarding your personal information, and kb111 fully respects these rights:

7.1 Right to Access Information

You may request to know what information we hold about you. We will provide this information within a reasonable time.

7.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request a correction. You can directly update much of your information from your account settings.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, this request may not be fully fulfilled where there are legal obligations, ongoing disputes, or fraud investigations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. For example, you may opt out of marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or send an email to [email protected].

8 Protection of Minors

kb111's services are intended solely for individuals aged 21 or older. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated information will be deleted.

Parents or legal guardians should monitor their children's internet use. If you suspect that a minor is using our platform, please notify us at [email protected].

9 Third-Party Links and Services

The kb111 platform may integrate software from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). These providers may have their own privacy policies and may collect certain technical information to deliver their services.

Payment service providers (bKash, Nagad, Rocket, Upay) have their own privacy policies that apply to how they handle your information on their platforms. We are not responsible for the privacy practices of these third parties.

10 Changes to the Policy

kb111 reserves the right to change or update this Privacy Policy at any time. If a significant change occurs, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users via email.
• Display a notice on the platform.

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, you can reach us in the following ways:

We take every complaint seriously and aim to provide a full response within a reasonable time. Our commitment to your privacy is unwavering, and we always operate on the principles of transparency and accountability.